Automated and multi media telecommunication service platform for self-help and high response inbound or outbound

Provides call center management services

Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.

Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.

Information site for the global call centre industry.

Contact center simulation-based training program for customer service, sales and coaching.

A multi-service telecommunications bureau offering long distance or 800/900 business services.

Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support. v

Agent and supervisor call center training on the web or CD-ROM.

Timeshared network based telesales dialing system.

UK based outsourced call centre services provider offering inbound and outbound solutions.

Developer of software and analytic tools for modeling call and email handling and for training contact center supervisors and managers

UK trade association representing the call and contact centres.